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The How To

Writing for 20,000 People Who Don't All Speak English at Home

We're writing voiceover for a global leadership experience. The hard part isn't clarity - it's keeping the narrative alive.

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The How To

The Off-Site Pie

Planning an offsite is not a piece of cake. In fact, it's a pie. Every session is some slice of five things: Strategy, Alignment, Education, Inspiration, Vibes.

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The How To

Teaching and Designing

"Teaching is the best way to learn something". We believed this for a while, but now we're not so sure.

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Future of Learning

AI as Taste

Not "which AI should I use" - but which one makes decisions like you do. We built something to find out.

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Future of Learning

Anyone Can Cook, But Someone Has to Taste the Soup

In 'Ratatouille', anyone can cook - but a great chef has to taste the soup. This applies to AI too. The skill now is judgment, not production.

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Future of Learning

Three AI Bets Every Services Business Is Already Making

I gave a talk in Paris on AI acceleration. Not the "here's how to write better prompts" kind - the "where are you actually placing your chips" kind.

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Behind the Scenes

Just in Time Experience Design

We spent seven months building a program. Then we trashed 60% and rebuilt in two weeks. User research matters. Playtesting matters more.

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Future of Learning

Mid-Career Might Be the AI Sweet Spot

Everyone's worried about juniors being replaced by AI. But what if mid-career professionals—with their judgment, context, and taste—are actually in the best position to thrive?

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The How To

The Inside Intro

A quick tip for facilitators: get someone from the client's team to introduce you. It only takes 30 seconds, but changes everything.

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